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WhatsApp Business

Customer support and broadcast via WhatsApp

Why Tekeralab for WhatsApp Business?

WhatsApp is the primary commerce channel in Turkey and the Middle East. Manually answering 50+ messages/day is impossible. Tekeralab's Smart Replier module fully automates this with 24/7 AI replies + a learning knowledge base + Smart-Q intelligent follow-ups.

Smart Replier — Live

24/7 AI message replies. WhatsApp + Web chat. KVKK/GDPR compliant.

Learning Knowledge Base (KB)

Learns from your brand's historical replies. New messages get brand-aligned responses.

Smart-Q intelligent questioning

For ambiguous messages, asks the right follow-up to extract missing info from the customer.

Multi-channel: WhatsApp + Web

Same KB powers both WhatsApp and web chat. One brain, many channels.

Real use cases

E-commerce — shipping + returns

80+ "where's my order / how to return" daily → 95% answered by AI, 5% human escalation.

Restaurant — reservations + menu

Auto reservation confirms + menu Q&A. Frees human capacity at peak.

Salon / boutique clinic

Booking, cancellation, reschedule. Same brain for website chat and WhatsApp.

B2B SaaS pre-sales

Demo + pricing + use-case questions. Lead enriched via Smart-Q.

Tekeralab modules in this category

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Soon

Smart Sales Agent

AI WhatsApp sales agent for businesses

Join waitlist →

Frequently Asked — WhatsApp Business

Does Smart Replier connect to WhatsApp Business API?▾
Yes — official Cloud API. Setup 24-48 hours. KVKK/GDPR compliant.
What about questions AI shouldn't answer?▾
Smart-Q asks clarifying questions; if still ambiguous, escalates to a human operator.
How does the 3-day free trial work?▾
Sign up → no card required → full features for 3 days → pay or cancel.
Which languages are supported?▾
10 languages. AI replies in the customer's language.
Where is data processed?▾
Turkish data centers. KVKK compliant. No third-party sharing.

Smart Replier pricing

Smart Replier starts at $33/month (≈ ₺1,617). 3-month plan saves 15%, annual saves 21%. 3-day free trial — no card required.

View Smart Replier pricing →
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